Powerfully expand your workstation to connect mutiple monitors, storage devices, peripherals, and audio with ease. Fully compatible with USB type A, USB type-C, USB-4, Thunderbolt 3 and 4 (Windows® 10 or later; MacOS® 11 or later.)
Delivers 96w of charging power to your laptop or host device, and serves as the input port for all downstream devices
USB-A 10Gbps (10Gbps, 5V/1.5A) Supports BC1.2 High speed charging front panel USB A port for battery powered devices such as phones, tablets, wireless mouse / keyboard
Front panel connection for speakers or wired headphones / microphone
Dedicated port for single monitor connection
40Gbps speeds for USB C or Thunderbolt 3-4 downstream devices
| Provides 10Gbps speed for downstream USB devices such as wired keyboards, mice, and external storage. |
| 10/100/1000/2500 Mbps |
| UHS-II SD 4.0 (SD, SDHC, SDX)C |
| Data Transfer Rate | up to 40Gbps Thunderbolt 4 / USB-C |
| Power Supply | 20V / 6.75A |
| Interface | Thunderbolt 4 / USB-C |
| System Compatibility | Windows 10 or later / Mac OS 11 or later |
| Dimensions and Weight | 199mm x 74.8mm x 30mm | 318g 7.83” x 2.94” x 1.18” | 11.2oz |
| Shipping Dimensions / Weight | 300mm x 145mm x 92mm | 1.16kg / 11.75” x 5.75” x 3.65” | 2.55lbs |
| Operating Temperatures | 32° to 122°F (0°C to 50°C) |
| Operating Humidity Ranges | Up to 95% non-condensing @ temps under 77°F (25°C) |
| ECCN / HTS / CAGE CODE | EAR99 / 8471.80.10.00 / 3VYK8 |
| Monitor Support | Single 8K 30Hz / 6K60Hz / 5K60Hz or dual 4K monitors at 60Hz; Compatible with Thunderbolt 4/USB4 laptops; Dual display on Apple M1/M2/M3 Max & Pro MacBooks; Single Display on Apple M1/M2/M3 MacBooks & iPad Pro M1 and later |
| Warranty | 3 year limited |
• Mac (M1/M2/M3): Supports only one external display.
• Mac (M1/M2/M3/M4 Pro, M1/M2/M3/M4 Max, M1/M2 Ultra, M4): Supports two external displays.
• Mac (Intel) with Thunderbolt 3 ports: Supports two displays, up to two 6K resolution.
• Operating System: Compatible with macOS 11+, including macOS Sequoia.
Windows machines operating systems Windows 11 and Windows 10 and
o A Thunderbolt 4 or 5 port, or
o A Thunderbolt 3 port with an Intel 8th Gen (2018) or newer CPU, or
o A USB4 port.
Must have Thunderbolt 4 or USB4 port(s)
All iPad Pros are compatible, but M1/M2 iPad Pro models support only a mirrored display (no extended display mode).
Yes, the dock provides up to 96W of power through the front Thunderbolt/charging port.
• Ensure you're connecting to the front Thunderbolt/Charging port.
• If your laptop’s power adapter is rated higher than 96W, the dock may not fully charge the device under high loads.
Yes, and the USB-A charging port on the front facing panel supports fast charging and is USB Battery Charging 1.2–compliant, which allows charging of iOS devices and other USB-powered accessories.
• Mac (M1/M2/M3) – 1 external display
• Mac (M1/M2/M3/M4 Pro, M1/M2/M3/M4 Max, M1/M2 Ultra, M4) – 2 external displays
• Mac (Intel, Thunderbolt 3) – 2 external displays (up to 6K resolution each)
• Windows (Thunderbolt 3/4/5 or USB4) – Up to 2 displays depending on the system's GPU capabilities.
• HDMI Port: Up to 4K @ 60Hz.
• Thunderbolt Ports:
o Mac: Up to 6K @ 60Hz.
o Windows: Up to 8K @ 60Hz (GPU dependent).
o High-refresh rate monitors: Supports 1440p @ 144Hz and 1080p @ 240Hz on supported systems.
What is the maximum Ethernet speed supported?
The dock supports 2.5 Gb/s Ethernet, but it also works with 10Mb/s, 100 Mb/s, and 1Gb/s networks.
This issue is usually caused by interference or power draw. Try:
• Moving the mouse dongle to a front USB port or using a USB extension cable to reduce interference.
• Checking for power overload—too many high-power USB devices in the rear ports can impact performance. Disconnect unnecessary devices.
No, the dock has a mix of USB 3.2 Gen 2 (10Gbps) and standard USB ports as well as Thunderbolt 4 ports.
• USB-A (front): 10Gbps port with Battery Charging 1.2 support.
• USB-A (rear x3): 10Gbps data transfer.
• Thunderbolt 4 (Rear x2): 40Gbps port for downstream devices.
• Thunderbolt 4 (Front): 40Gbps port Host port, with 96watt power delivery.
Make sure the correct output device is selected:
On Mac:
1. Go to System Preferences > Sound > Output.
2. Select Realtek USB2.0 Audio.
On Windows:
1. Right-click the Speaker icon in the taskbar and select Sound Settings.
2. Under Output, choose Realtek USB2.0 Audio.
Still not working?
• Restart the dock: Turn it off, unplug it for 30 seconds, and then reconnect.
The dock supports 2.5 Gb/s Ethernet, but it also works with 10Mb/s, 100 Mb/s, and 1Gb/s networks.
• Make sure you’re connecting your laptop to the front Thunderbolt/Charging port.
• The rear Thunderbolt ports are only for peripherals and won’t work for the host connection.
• Power-saving settings, bad cables, or overheating can cause issues.
• Windows users: Adjust USB power settings to prevent disconnections.
• Try using a different Ethernet cable or updating the network drivers.
• Check for macOS energy-saving settings that disable Ethernet when sleeping.
• Some heat is normal during operation. If it becomes excessively hot, ensure proper ventilation. Also ensure that the ambient temp of the room doesn't exceed operating temperatures.
ECCN: EAR99
HTS code: 8471.80.10.00
